Home Decor Nebula Website Return Policy
At Home Decor Nebula, our goal is to ensure your complete satisfaction with every purchase. If, for any reason, you’re not entirely satisfied with your order, we offer a simple return policy to ensure a smooth experience.
Return Guidelines:
Eligibility:
Items must be returned within 30 days of the delivery date.
We offer refunds and returns on all orders whether used or unused, we accept all packages/orders.
Return Process:
To initiate the return process, please contact our customer service team.
Provide your order number and reason for return.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
Refunds:
Upon receiving your return, we will inspect the items and issue a refund within 5-7 business days.
Exchanges:
We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
Final Sale Items:
Final sale items are not eligible for return unless they arrive damaged or defective.
Note:
We reserve the right to refuse returns that do not meet the above criteria.
All returns are subject to approval.
Thank you for choosing Home Decor Nebula. We appreciate your business and look forward to serving you again soon.